Job Description

The Lead (Process Excellence) is responsible for ensuring that an organization's processes, operations, and activities adhere to
regulatory guidelines, industry standards, and internal policies. Their primary focus is to establish and maintain a systematic
approach to compliance & excellence with relevant laws, regulations, and best practices. This role involves overseeing and
managing compliance programs, monitoring processes, and collaborating with various departments to mitigate risks and maintain
a culture of integrity.

Key Responsibilities

Developing Strategies: Design and implement strategies for maintaining and improving process compliance across the
organization. Stay up-to-date with relevant laws, regulations, and industry standards to ensure compliance efforts are
current and effective.
Policy and Procedure Management: Create, review, and update internal policies and procedures to align with
compliance requirements. Ensure that employees are aware of and understand these policies and procedures.
 Risk Assessment: Identify potential compliance risks within various operational processes. Conduct risk assessments to
evaluate the impact of non-compliance and develop mitigation plans.
 Monitoring and Auditing: Establish a process for ongoing monitoring and auditing of operational processes to identify
any deviations from compliance standards. Conduct regular internal audits to assess compliance levels and address any
issues.
 Training and Education: Develop training programs to educate employees about compliance requirements, policies, and
procedures. Provide guidance and resources to support a culture of compliance awareness.
Collaboration: Work closely with cross-functional teams, such as Legal, Regulatory Affairs, Quality Assurance, and
Operations, to ensure alignment on compliance initiatives and resolve compliance-related issues.
 Reporting and Documentation: Maintain accurate records of compliance efforts, audit results, and corrective actions
taken. Prepare and present compliance reports to senior management and relevant stakeholders.
 Incident Management: Respond to compliance incidents or breaches promptly and effectively. Investigate incidents,
determine root causes, and implement corrective actions to prevent future occurrences.
 Continuous Improvement: Identify opportunities to enhance compliance processes and make recommendations for
process improvements. Stay informed about emerging compliance trends and best practices.
 Regulatory Liaison: Serve as a point of contact for regulatory agencies, ensuring proper communication and
collaboration. Stay informed about changes in regulations and proactively adjust processes to remain compliant.
 Ethics and Integrity: Uphold the organization's ethical standards and promote a culture of integrity and accountability
throughout the company.
 Performance Evaluation: Establish metrics and key performance indicators (KPIs) to measure the effectiveness of
compliance programs. Regularly assess and report on compliance performance to management.

Skill & Experience

Developing Strategies: Design and implement strategies for maintaining and improving process compliance across the
organization. Stay up-to-date with relevant laws, regulations, and industry standards to ensure compliance efforts are
current and effective.
Policy and Procedure Management: Create, review, and update internal policies and procedures to align with
compliance requirements. Ensure that employees are aware of and understand these policies and procedures.
 Risk Assessment: Identify potential compliance risks within various operational processes. Conduct risk assessments to
evaluate the impact of non-compliance and develop mitigation plans.
 Monitoring and Auditing: Establish a process for ongoing monitoring and auditing of operational processes to identify
any deviations from compliance standards. Conduct regular internal audits to assess compliance levels and address any
issues.
 Training and Education: Develop training programs to educate employees about compliance requirements, policies, and
procedures. Provide guidance and resources to support a culture of compliance awareness.
Collaboration: Work closely with cross-functional teams, such as Legal, Regulatory Affairs, Quality Assurance, and
Operations, to ensure alignment on compliance initiatives and resolve compliance-related issues.
 Reporting and Documentation: Maintain accurate records of compliance efforts, audit results, and corrective actions
taken. Prepare and present compliance reports to senior management and relevant stakeholders.
 Incident Management: Respond to compliance incidents or breaches promptly and effectively. Investigate incidents,
determine root causes, and implement corrective actions to prevent future occurrences.
 Continuous Improvement: Identify opportunities to enhance compliance processes and make recommendations for
process improvements. Stay informed about emerging compliance trends and best practices.
 Regulatory Liaison: Serve as a point of contact for regulatory agencies, ensuring proper communication and
collaboration. Stay informed about changes in regulations and proactively adjust processes to remain compliant.
 Ethics and Integrity: Uphold the organization's ethical standards and promote a culture of integrity and accountability
throughout the company.
 Performance Evaluation: Establish metrics and key performance indicators (KPIs) to measure the effectiveness of
compliance programs. Regularly assess and report on compliance performance to management.